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Head - CMS

for Head - CMS

About Milestone:

Milestone Inc. is a leading Digital Experience Software and Services company dedicated to providing comprehensive solutions across all touch points that enhance customer engagement and drive business growth. Milestone mission is to pioneer the distribution and visibility of content with an innovative platform that drives discovery, personalized experiences, and conversions powered by data and AI. We pride ourselves on our collaborative culture and commitment to excellence in everything we do and are certified Great Place to Work.

About Role

We are seeking an exceptional Product Leader to drive the strategic vision and profitability of our AI Powered CMS and Platform. As the owner of the CMS P&L, you will lead a world-class AI First product development portfolio, balancing aggressive growth targets with sustainable, long-term profitability. This is a leadership role that demands strategic acumen, cross-functional influence, and a relentless focus on customer experience and business impact.

You will be responsible for defining the product strategy, building scalable product operations, cultivating a high-performing product team, and ensuring the CMS platform delivers exceptional value to customers while driving meaningful revenue and margin expansion.

Problems We Area looking to Solve

Strategic Vision & Enterprise Leadership

We need a visionary leader who can articulate a compelling 3-5 year product roadmap for the CMS platform, anchored in market dynamics, customer needs, and shareholder value creation.

Operational Excellence & Scalable Growth

The CMS platform must scale efficiently to meet enterprise demands while maintaining industry-leading quality standards.

Innovation & High-Performance Culture

In a rapidly evolving martech landscape, continuous innovation is non-negotiable.

Cross-Functional Collaboration & Alignment

Product leadership exists at the intersection of multiple functions—engineering, design, sales, marketing, customer success, and finance.

Customer-Centric Business Impact

Every product decision must be grounded in deep customer understanding and measurable business impact.

Talent Cultivation & Empowerment

Building a world-class product organization requires identifying, developing, and retaining exceptional talent.

Key Responsibilities

  • Own the complete P&L for the AI led CMS platform
  • Develop and execute a 3-5 year product strategy
  • Define annual business plans
  • Conduct competitive analysis

Ideal Candidate Profile

We are seeking a product leader with demonstrated success building, scaling, and profitably growing enterprise software products.

Required Experience & Qualifications

  • 8+ years of product management experience
  • 3+ years of P&L ownership
  • Experience in SaaS or enterprise software
  • Strong cross-functional leadership experience

Key Focus Areas

  1. Establish clear product strategy and vision
  2. Drive customer acquisition and retention
  3. Deliver revenue targets and margin improvements
  4. Build scalable product organization
  5. Champion innovation
  6. Develop and mentor product teams
  7. Ensure market leadership
  8. Establish KPIs and metrics

Capabilities

  1. Strategic Product Leadership
  2. P&L Management
  3. Customer Insights
  4. Data Analytics
  5. Cross-functional leadership
  6. Roadmap development
  7. Team building
  8. Executive communication

KPI and Metrics

  1. ARR growth, NDR, NPS
  2. Gross margin, velocity, stability
  3. Adoption, retention, churn
  4. Team and hiring metrics

What We Offer

  • Competitive salary and incentives
  • Benefits package
  • Collaborative environment
  • Career growth opportunities

How to Apply

Submit your resume and cover letter outlining your experience and vision for the role.

Why Milestone

Founder Led, Award Winning Platform, Great Place to Work, Engaging Culture.