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Sr UI UX Designer

for Sr UI UX Designer

About Milestone

Milestone Inc. is a leading Digital Experience Software and Services company focused on AI-first discovery, personalization, and conversion across all digital touchpoints. Our platform enables brands to be visible in search engines and AI answer engines through structured data, entity intelligence, and AI-driven orchestration.

We serve complex, multi-location enterprises across hospitality, banking/financial services, and martech-driven organizations, operating a hybrid SaaS + Services business model at scale.

About Role:

Milestone is seeking a visually exceptional and design-forward Senior UI/UX Designer to lead the visual design and digital experience for enterprise websites, hospitality platforms, and premium digital products.

This role is first and foremost about visual craft. We're looking for a designer who can create stunning, high-end UI that feels premium, intentional, and modern — not templated. The ideal candidate brings deep visual expertise in layout composition, typography, spacing, and hierarchy, with a secondary understanding of UX thinking and user-centered principles. You'll work closely with Product, Engineering, and Customer Success teams to shape digital experiences that are both visually elevated and conversion-focused.

Problems We Are Looking to Solve

  • How to create intuitive and conversion-focused digital experiences for enterprise customers
  • How to standardize scalable design systems and reusable UI frameworks across platforms
  • How to simplify complex workflows into elegant user experiences
  • How to improve collaboration between design, engineering, and customer-facing teams
  • How to elevate design quality while optimizing speed, scalability, and usability

Key Responsibilities

Visual Design & Experience Craft

  • Lead visual design direction for enterprise websites, hospitality platforms, and premium digital experiences
  • Craft high-end UI layouts that are visually distinctive, conversion-focused, and free from generic template aesthetics
  • Build polished, pixel-perfect designs using Figma — from initial wireframes and user journeys to final high-fidelity UI
  • Translate complex product workflows and content hierarchies into elegant, intuitive visual interfaces

User Research & Validation

  • Conduct user research, usability testing, and user validation activities
  • Gather insights from customer behavior and feedback to improve product experiences
  • Apply user-centered design methodologies to validate design decisions

Design Systems & Visual Consistency

  • Build and maintain scalable design systems in Figma — including component libraries, style guides, and interaction tokens that teams can scale across platforms
  • Ensure visual consistency, typographic precision, and design quality across all web and responsive experiences
  • Define and drive visual standards, motion awareness, and modern UI best practices across projects and teams

Cross-Functional Collaboration

  • Partner with Product, Engineering, Delivery, and Customer teams to align business and design objectives
  • Participate in client discussions and help solve complex UX and business challenges
  • Present design concepts and storytelling frameworks effectively to stakeholders and customers

Leadership & Operational Excellence

  • Mentor and guide junior designers and contribute to design team growth
  • Stay ahead of emerging design trends, digital aesthetics, and incorporate AI-assisted tools (Figma AI, generative workflows, design optimization) into day-to-day production
  • Manage multiple projects simultaneously in a fast-paced environment
  • Improve design productivity, scalability, and workflow efficiency

Ideal Candidate Profile

You are, above all, a designer who takes visual excellence seriously. Your portfolio speaks louder than your resume — it shows layouts that surprise, typography that breathes, and digital experiences that feel genuinely premium. You have a strong instinct for what looks expensive and what looks generic, and you default to the former.

You understand UX principles and user journeys, but design-first thinking is your core strength. You are fast, organized, and thrive in high-output environments where quality and speed must coexist. You're curious about AI-powered design workflows and actively use modern tools to elevate your output.

Required Experience & Qualifications

  • Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field
  • 7+ years of experience in UI/UX design with a portfolio that demonstrates exceptional visual craft — premium layouts, strong typographic systems, and high-end digital aesthetics (hospitality, luxury, or enterprise work is a strong plus)
  • Proven experience designing complex, multi-page digital experiences with a clear command of layout hierarchy, spacing systems, and visual storytelling
  • Advanced Figma expertise is required — components, auto-layout, variables, prototyping, and design system management. Familiarity with Adobe Creative Suite is a plus. (Sketch, InVision, and Axure are no longer priorities.)
  • Solid understanding of UX fundamentals: user journeys, personas, wireframing, and interaction design — with the ability to apply these in a fast-paced, production-focused environment
  • Strong storytelling, communication, and presentation skills
  • Ability to manage multiple projects in fast-paced environments
  • Experience designing for both web and mobile platforms

Preferred Qualifications

  • Knowledge of HTML, CSS, and JavaScript
  • Experience working in a digital agency, hospitality, luxury brand, or premium SaaS environment
  • Familiarity with enterprise website and CMS ecosystems; experience with AI-assisted design tools (Figma AI, generative workflows, or equivalent) is a strong advantage
  • Awareness of AI and insights into the evolving design trends in transforming the Digital experience in the AI era.
  • Curious to learn and adapt to the evolving trends in AI

Key Focus Areas

  • Premium UI craftsmanship and high-end visual design
  • Scalable design systems and reusable components
  • Cross-functional collaboration and stakeholder alignment
  • Hospitality-style digital aesthetics and modern layout systems
  • Design quality, usability, and accessibility

KPI and Metrics

  • User experience quality and usability improvements
  • Design delivery timelines and execution efficiency
  • Adoption and consistency of design systems
  • Customer and stakeholder satisfaction
  • Engagement and conversion improvements across digital experiences

What We Offer

  • Competitive compensation and flexible work environment
  • Opportunity to work on award-winning enterprise digital platforms
  • Exposure to global customers and enterprise-scale projects
  • Collaborative, innovative, and high-performance culture
  • Career growth and leadership development opportunities

Why Milestone

  • AI-First Innovation: Work on cutting-edge digital experiences powered by AI and automation
  • Industry Leadership: Join an award-winning platform trusted by global enterprise brands
  • Growth Opportunity: Accelerate your career in a fast-growing digital experience company
  • Collaborative Culture: Work alongside talented global teams in an innovative environment
  • Meaningful Impact: Help shape scalable digital experiences used by thousands of businesses worldwide